Licensed, English-speaking medical professionals

Bike Down?
Don’t Let Gravel Rash Turn Into Infection.

Bike or scooter accident? Licensed doctors and nurses to your door, 24/7, in some cases within 10 to 15 minutes. Proper wound care before a scrape becomes a problem.

★ 5.0 on Google from 999 reviews | Licensed doctors and nurses | Open 24/7

Nurse checking a tourist's knee on the side step of a Bali Belly Doctor ambulance in a Bali villa driveway
Sunburnt Australian tourist in a grey singlet and board shorts sitting on a gravel roadside beside rice paddies, checking a light graze on his knee, with his scooter parked behind him

Bali. Bikes. Gravel rash. Infection doesn’t have to be next.

One wobble on a wet road, a patch of loose gravel, and suddenly your knee, elbow or palm is on fire. You’re not the first traveler, and you won’t be the last.

Road rash looks minor, but in the tropics it can go wrong quickly. Heat, humidity, sweat and sea water give bacteria the perfect conditions, and grit left in a wound makes it worse. Early, proper cleaning helps keep a scrape a scrape.

Don’t wait for it to look bad. Message us today. Our network of licensed doctors and nurses can clean, assess and dress your wounds properly, and tell you exactly what to watch for.

Wound care, delivered to your door

Young female tourist sitting on a villa step by the pool, showing light scrapes on her forearm while a friend comforts her and offers water

1

Message us.

Tell us what happened and where you are. A photo of the wound helps.

Nurse checking a tourist's knee on the side step of a Bali Belly Doctor ambulance in a Bali villa driveway

2

A doctor or nurse comes to you.

Straight to your hotel, villa or a safe spot nearby, 24/7, in some cases within 10 to 15 minutes.

Bali Belly Doctor nurse in green scrubs and blue gloves irrigating a tourist's knee graze with sterile saline, sterile dressing kit laid out on a tray

3

Get cleaned up properly.

Thorough cleaning, removal of grit and the right dressings, plus medication where appropriate.

Happy sunburnt Australian tourist with a clean dressing on his knee sitting at the edge of a villa pool giving a thumbs up

4

Heal with confidence.

A clear aftercare plan, so you know what’s normal and what isn’t.

What a proper clean-up involves

Rinsing at the hotel tap is a start, but real gravel rash often hides tiny stones, sand and dirt deep in the skin. Where appropriate, your visit may include:

Close-up of a sunburnt knee with a light pink road-rash graze and a few specks of gravel grit, gravel road blurred behind
Bali Belly Doctor doctor in a white coat and batik shirt applying a non-stick dressing to a smiling tattooed tourist's elbow graze on a villa terrace

Know the signs of infection

Even after a good clean-up, keep an eye on your wounds. Message us straight away if you notice:

Catching these early makes treatment simpler, so don’t wait it out.

Rooby the kangaroo as a doctor with a clipboard – Bali Mate mascot

While you wait for help

Help is on its way. Meanwhile, a few simple steps can protect your skin:

Rinse the wound gently with clean running or sealed bottled water. Don’t scrub.

Waves icon (Beach & water) – Bali Mate website icon

Skip the sea, the pool and any dirty water until you’ve been checked.

Bandage icon (Emergency & health) – Bali Mate website icon

Cover it loosely with a clean, non-stick dressing or clean cloth.

Leave embedded grit alone. Our doctors and nurses will deal with it safely.

Avoid creams, powders and home remedies until you’ve been checked.

Bagus the monkey recovering at a villa – Bali Mate mascot

Our promise

You came to Bali for the beaches, the rice terraces and the sunsets, not a hospital queue. No judgment and no lectures about helmets. Just calm, skilled care from a network of doctors and nurses who come to you and explain every step in plain English.

Nurse in green scrubs calmly wrapping a bandage around a tourist's grazed forearm at the side of a quiet Bali road, scooter parked nearby

Why travelers choose us

Light-speed response.

Anywhere in South Bali: Seminyak, Canggu, Berawa, Pererenan, Kerobokan, Kuta, Legian, Jimbaran, Nusa Dua, Benoa, Sanur, Uluwatu and Ungasan. In some cases within 10 to 15 minutes.

Around the clock.

24/7, including nights and public holidays.

A network of licensed professionals.

Doctors and nurses, all English-speaking, so the nearest one reaches you fast.

No clinic queues.

Skip the waiting room and the bumpy ride.

Protect the rest of your ride

Once you’re patched up, a few habits help you keep exploring safely:

Bagus the monkey taking a motorbike taxi ride – Bali Mate mascot

What travelers say on Google

★★★★★  5.0 from 999 Google reviews

★★★★★

“I received immediate treatment at my private villa within half hour of contacting via WhatsApp. The ladies who attended were so caring and kind… Outstanding service!!”

— Mardi F., Google review

★★★★★

“Messaged and within an hour they were in our room… Treated with respect and kindness. The nurse was amazing with my son… highly recommend if you are looking for a professional service”

— Ashley H., Google review

★★★★★

“Whatsapp them early morning 7am and they came to our hotel in 1.5 hr. They are quick and fast.”

— Cynthia G., Google review

Questions

Should I just wait and see?

Small, clean scrapes may heal fine. But gravel, dirt, or a wound that looks deep, swollen or weeping deserves a proper check. If you’re unsure, message us.

In some cases within 10 to 15 minutes, depending on where you are and the traffic. We’ll give you an arrival time before the doctor sets off. We cover Seminyak, Canggu, Berawa, Pererenan, Kerobokan, Kuta, Legian, Jimbaran, Nusa Dua, Benoa, Sanur, Uluwatu and Ungasan.

No. We come to your hotel or villa, so you can stay put and rest.

Yes. Our doctors check your tetanus status and vaccination history and tell you what protection you need. If you need care we can’t give on the spot, we’ll refer you to the right place.

A doctor checks the injury first. Then, where needed: wound cleaning and dressing, stitches where suitable, pain relief, antibiotics, and tetanus advice. We can also take your stitches out later.

No. Message us any time, day or night, and we’ll give you an arrival time.

Doctor and nurse loading an injured tourist into a Bali Belly Doctor ambulance on Bypass Ngurah Rai, Bali
Siren icon (Emergency & health) – Bali Mate website icon

IS IT AN EMERGENCY?

Call us on +62 851 8788 8831 if there was a head injury, loss of consciousness, heavy bleeding that won’t stop, a deformed or very painful limb, or numbness, or if a wound is very deep.

Don’t Let a Bike Accident
Ruin Your Holiday.

Help is a message away. Any time.

Call or WhatsApp +62 851 8788 8831 · 24/7

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Medical disclaimer: This service provides medical assessment and treatment by licensed doctors and nurses. Individual results vary. In an emergency, call +62 851 8788 8831.